Natthanan Furniture
FURNITURE CARE Our team of expert craftsmen have been trained by the best companies internationally to return your furniture to its original condition and to maintain its beauty year in and year out
FURNITURE CARE Our team of expert craftsmen have been trained by the best companies internationally to return your furniture to its original condition and to maintain its beauty year in and year out
Product Warranty Terms and Conditions 18/October/2019
• 1. Products manufactured by “Natthanan” will receive a 10-year structural warranty for household use.
• 2. This product warranty only covers defect occurred only from faulty material and manufacturing process. The store reserves the right to terminate the warranty if the defection was occurred from other reasons apart from normal use, manufacturing process and faulty material.
• 3. This warranty does not include damages incurred by misuse, careless handling of the product, scratches, stains, damages from misassemble, modifications and transportation, damages from incorrect cleaning, deterioration through age, fungus, rust, termites, moth and scratches or stains that naturally comes with the product, products sold with conditions, products showcased in showrooms, products sold in clearance sale and products used for commercial or business purposes.
• 4. This warranty does not include maintenance, delivery, installation and transportation costs which may occur in the case of off-site service.
• 5. In the case that the store is unable to source the material or parts needed to repair or replace certain damaged parts, the store reserves the right to source and use material or parts similar in quality and standard to replace material or parts needed.
• 6. Should the store determined that the damaged product is within warranty terms and conditions, the store reserves the right to replace or repair specific parts of the product as needed without refund if the products or parts is sold in set. If the damage is occurred to specific parts, the store reserves the right to replace that specific parts only.
• 7. In the case that your product has already been repaired or received parts replacement, the beginning of the warranty period will still be counted from the date of purchase or delivery without any extension.
• 8. The store reserves the right to examine and determine whether the products are under the warranty terms and conditions. The decisions made by the store is considered final.
• 9. This warranty does not cover damages caused by inappropriate or careless movement.
• 10. This warranty shall be terminated if the ownership of the products purchased has changed.
• 11. The store reserves the right to provide warranty exclusively to products within Thailand.
• 12. This warranty does not cover slight differences between product pictures appeared on websites, posters, booklets, leaflets, brochures, catalogues or pictures from any other media by the store and the product purchased by the customer.
